At CrestLedger, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our digital wallet services. By using CrestLedger, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

• Name, email address, phone number, and other contact details.
• Government-issued identification for verification purposes.
• Payment details, including bank account and credit/debit card information.

b. Usage Information

• Transaction history and activity within the app.
• Device information, including IP address, browser type, and operating system.
• Location data, when authorized by the user.

c. Cookies and Tracking Technologies

• We may use cookies to improve your experience and analyze site usage.
• You can control cookie preferences through your browser settings.

2. How We Use Your Information

a. To Provide Services

• Facilitate transactions and manage your account.
• Verify your identity and prevent fraudulent activities.

b. To Improve User Experience

• Analyze usage patterns to enhance our services.
• Send notifications, updates, and promotional offers relevant to you.

c. To Ensure Security and Compliance

• Monitor activities to detect and prevent unauthorized access.
• Comply with legal obligations and regulatory requirements.

3. How We Share Your Information

a. With Service Providers

• Payment processors, verification services, and other third-party providers that assist in delivering our services.

b. With Legal Authorities

• When required by law or to protect our rights, users, and operations.

c. With Your Consent

• When you authorize us to share your information for specific purposes.

4. Data Security

We employ industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

• Access and Correction: Review and update your personal information through your account settings.
• Data Deletion: Request deletion of your personal data, subject to legal and operational requirements.
• Opt-Out: Manage your preferences for marketing communications.

6. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms.

7. Children’s Privacy

CrestLedger is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with the "Effective Date" updated accordingly. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@crestledger.com